Shipping & Returns | Mathieson Ceramics

SHIPPING POLICY

All items are shipped with eco friendly recyclable or biodegradable packaging.

All items are sent via recorded delivery and should be with you within 1-3 business days from order completion . PLEASE NOTE THIS MIGHT BE LONGER DUE TO COVID-19

Some items are made to order and may take up to four weeks to complete. Please get in touch if you need more information regarding your order.

Currently only shipping to Mainland UK

RETURN POLICY

I hope you are happy with your order, however returns are accepted please get in touch first, they must be in original unused condition and returned within 7 days of delivery. Buyer is responsible for return delivery costs and any subsequent loss or damage to items.

This does not affect your statutory rights.

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